Acceptable Use Policy

Last updated: 1 April 2026

Draft — final version coming soon. This policy is a placeholder and will be replaced with the final legal text before public launch.

1. Intended Use

Clairo is designed for use by registered tax agents and Australian accounting practices for BAS preparation, tax planning, and compliance workflows. Use of the Service outside this scope is not supported.

2. Prohibited Activities

You agree not to:

Use the Service to provide tax advice to the public without appropriate professional registration
Upload real client data containing Tax File Numbers (TFNs) or bank account details outside of the designated secure fields
Attempt to reverse-engineer, extract, or replicate the AI models or algorithms used by the Service
Use the Service to generate content that is misleading, fraudulent, or intended to deceive the ATO or other regulatory bodies
Share your account credentials or allow unauthorised access to the Service
Use automated tools to scrape, crawl, or extract data from the Service

3. AI Output Usage

AI-generated content from Clairo is decision support only. You must not represent AI outputs as professional tax advice without independent verification and the application of professional judgement by a registered tax agent.

4. Data Handling

You are responsible for ensuring that any client data uploaded to the Service complies with the Australian Privacy Act 1988 and that you have appropriate consent from your clients to process their data through the platform.

5. Enforcement

Violation of this Acceptable Use Policy may result in suspension or termination of your account. We reserve the right to take action against any use that we determine, in our sole discretion, violates this policy.

6. Contact

To report a violation or ask questions about this policy, contact us at support@clairo.com.au.